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KIS. Normally the acronym has a double S as in Keep It Simple Stupid but in my house, I never allowed my boys to call anyone stupid (or say shut up) so I'll keep it to one S. It's simpler that way anyway. Keep It Simple. Keep It Simple. Keep It Simple. The last time...

My shipment was missing. In it were all the prizes I needed for an upcoming event. I ordered them in plenty of time. I was relieved when I received the email that they had shipped. I didn't think about it again until I was getting ready for the event. I retrieved that...

The first time I heard those words, I was in a conference hall with several thousand people. The speaker on the stage, was encouraging us to pretend that everyone we meet has that tattooed on their forehead. In other words, take an interest. Be present. Engage....

A wise woman once told me that “unsolicited advice is criticism.” I amended her sage words by adding the word “perceived;” unsolicited advice is perceived as criticism.  When most people offer advice, it is well-intentioned. We want to be helpful and we think we...

In my former life as the owner of a rep agency in the gift industry, I had all the trappings of a traditional business: an office, employees and eventually an office manager. Janet was my very first office manager. She arrived with boat loads of experience. I was...

Have you ever eves-dropped? Sometimes you can’t help yourself, like when you’re on a train and the man in front of you is speaking very loudly into his cell phone… Honest, Brie, I'm not psychic, I can't read your mind. So if there's something you want me to do, you...

I was on a road trip last week and out-of-my-way home, I planned a stop at University of Alabama. I always aim for the bookstore since that usually puts me in the center of campus. It was a Saturday, and I knew the Crimson Tide were playing at home – I was told game...